Best of Microsoft Outlook
Microsoft 365
Most computer training companies offer two Outlook courses, Level-1 and Level-2, that require two separate days of training. We offer a one-day intensive course that covers the best features from Level-1 and Level-2. This is the most efficient course to master Outlook, which is the hub of all corporate activities.
In the Microsoft Outlook class, attendees learn, advanced features of email, efficient management of the INBOX, Customization of Views, Rules, Conditional Formatting, Categories, Calendar, People Contacts, Tasks and many other time savers.
The Instructor will teach the class using MS Outlook 365. Other versions have the same core features and differ only slightly.
Prerequisites: At least six months of experience working in Windows environment with mouse. Some keyboard skills also required.
Software Version: Microsoft Outlook 365
Course Duration: One Day
Class Times-1: 9:00 AM to 5:00 PM Pacific Time (Vancouver)
Class Times-2: 9:00 AM to 5:00 PM Eastern Time (Toronto)
Course Pace and Style: Medium-to-Fast; Hands-on, Intensive, Interactive
Course Delivery Format: OnLine and In-Person
(In-Person training is currently not available due to the COVID-19 pandemic)
Course Outline Download: Best_of_Outlook
Cancellation & Date Change Policy: Cancellation Policy
Technical Requirements for Taking OnLine Courses: OnLine Tech Requirements
Course Outline
Getting Started with Outlook
- Explore the Outlook Interface
- Send a Simple Message
- Resend a Message
- Reading Messages
- Reply to and Forward a Message
Composing Messages
- Format a Message
- Follow up Flag for Recipients
- Check Spelling and Grammar
- Attach a File
Organizing Messages
- Open and Save an Attachment
- Flag a Message
- Organize Messages with Folders
- Organize Messages with Categories
- Organize Messages with Rules
- Use Query Builder to Search Messages
- Create Search Folders
- Using the Clutter Feature
Customizing Message Options
- Modify Message Settings
- Modify Delivery Options
- Change the Message Format
- Notify Others That You will be Out of the Office
- Create a Distribution List
Personalizing Your Email
- Apply Stationery and Themes
- Create a Custom Theme
- Create & Modify Signatures
Managing Contacts
- Add a Contact
- Sort and Find Contacts
- Find the Geographical Location of a Contact
- Manage Contacts
- Working with Groups
Working with Contacts
- Forward Contacts
- Edit an Electronic Business Card
- Export Contacts
Scheduling Appointments
- Explore the Outlook Calendar
- Schedule an Appointment
- Assign Categories and Edit Appointments
- Send Calendar via an Email Message
Scheduling Meetings
- Schedule a Meeting
- Reply to a Meeting Request
- Propose a New Meeting Time
- Manage Meetings
- Print the Calendar
Setting Calendar Options
- Set Work Days and Times
- Display an Additional Time Zone
- Set Availability Options
Managing Tasks
- Create and Assign a Task
- Reply to a Task Request
- Send a Task Update
- Track Assigned Tasks
- Set Tasks Options
Managing Notes
- Create a Task
- Edit and Update a Task
- Create a Note
- Edit a Note
- Display a Note on the Desktop
Sharing Folder Information
- Specify Folder Permissions
- Delegate Access to Folders
- Access another User’s Folder
Managing Outlook Data Files
- Create a Data File
- Add Outlook Data Files to a Mail Profile